DELIVERY TERMS AND CONDITIONS
OWNERSHIP OF GOODS TRANSFERS TO BUYER WHEN GOODS ARE RELEASED TO FREIGHT CARRIER FOR TRANSPORT TO BUYER AND/OR AGENT. RISK OF LOSS OR DAMAGE TO GOODS SHALL BE BUYER'S ONCE GOODS ARE ACCEPTED IN GOOD ORDER BY FREIGHT CARRIER. IF FREIGHT CARRIER IS ARRANGED BY MANIFESTO ITEMS ARE INSURED AT BUYER'S EXPENSE. BUYER IS RESPONSIBLE FOR REMEDYING ANY DAMAGE INCURRED IN-TRANSIT AND ALL CLAIMS FOR FREIGHT DAMAGE MUST BE MADE PER FREIGHT CARRIER'S CLAIM PROCEDURES DIRECTLY TO THE FREIGHT CARRIER WITHIN 24 HOURS OF RECEIPT OR NEXT BUSINESS DAY. BUYER AND/OR AGENT MUST NOTIFY MANIFESTO IN WRITING WITHIN 24 HOURS OR NEXT BUSINESS DAY OF ANY OCCURRENCE OF A DAMAGE CLAIM. FOR ADDITIONAL INFORMATION REGARDING STORAGE, TITLE/RISK OF LOSS, METHOD OF SHIPMENT, SHIPPING, DELIVERY AND INSTALL, PLEASE REFER TO THE TERMS & CONDITIONS OF SALE.
DELIVERY & RECEIVING REQUIREMENTS
Upon receipt inspect all cartons, packaging or crates very carefully for any visible damage and note such on the freight carrier's Bill of Lading (BOL). If possible photograph damage for use in making claim with the freight carrier.
In your presence the freight carrier should carefully unpack the carton(s), packaging or crate(s). Carefully inspect all goods for any damage. Do not discard any carton, packaging or crate until satisfied with condition of goods. Failure to keep carton, packaging or crate involved in a damage claim will nullify your ability to successfully make a damage claim against the freight carrier. If item is damaged note nature of damage on freight carrier's original BOL and any attached duplicates. Retain a copy of the BOL for your records and if possible photograph damage. Carefully read and follow the freight carrier's procedures for making a damage claim. Damage claims to the freight carrier must be made within 24 hours or next business day of the receipt of goods.
In the event of a shortage, verify freight carrier's quantities and descriptions as noted on the BOL and any discrepancies with actual items received. Note any shortage on the freight carrier's BOL and any attached duplicates. Retain a copy of the BOL for your records. Notify the freight carrier and Manifesto within 24 hours or next business day of the shortage.
If the freight carrier is not able or willing to unpack the goods, or buyer is not present and the goods cannot be carefully inspected upon receipt from the freight carrier, the individual accepting the goods must note on the BOL "Subject to inspection for concealed damage." even if carton, packaging or crate is in perfect condition. Individual must not sign the BOL indicating that items were "accepted in good condition" or any variation thereof. Goods must be inspected and any claims filed within 24 hours as noted above.
Unless an "exception" is noted on a BOL, a signature on the BOL after delivery confirms that the items were received complete and in good condition and Buyer loses any ability to make a damage claim.
If delivery of goods is refused because of quality or damage issues, please notify Manifesto immediately.
All products are inspected by the Manufacturer and/or Manifesto's warehouse prior to release to a freight carrier to assure quality and condition of the goods. The freight carrier's signed BOL, unless exceptions have been noted, indicates their acceptance of responsibility to deliver the goods in the same condition in which they were received.
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